January 26th, 2006

sixteen tons

Unreliability and irritation

So that's the fifth time in the last three days that Internet service in Small House 9 has gone down; it took over half an hour to get it going again this time. That's not cool.

If I ever get a chance to wind up on AIM again, but then suddenly disconnect, y'all know why. I'm rather upset about this, in large part because it's been interfering with my actually getting homework done. I'm not happy about that.

I've written up an open letter to ResTech, and was about to post it for signatures somewhere in the Village Lobby just before service came back on. According to the girl working behind the desk in the Village Office, she actually did get to talk to the technicians trying to get the system back up and they're partially aware of the problem- although not its extent. I'm giving them a bit of a reprieve- but if it goes down again tomorrow, or twice in any three-day period, I'm going to be posting it for signatures.

It's just on the civil side of irate: no "we'd appreciate it if", it's full of "we're not getting service we're paying for and we demand answers". But no out-and-out rudeness- just bluntness with barely-contained aggression. 'Twould be nice if it would get their attention if it turns out to be needed...
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