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color cycle (slow)

Kistaro Windrider, Reptillian Situation Assessor

Unfortunately, I Really Am That Nerdy

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Bush Actually IS A Nutcase
color cycle (slow)

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(Deleted comment)
LiveJournal Support Volunteers are not permitted to answer questions best directed to LiveJournal Support on their personal journals. Please go to http://www.livejournal.com/support/ and post your question there, and Support Volunteers will answer as soon as possible.

The advantages of the Support Board are twofold:

1. As the answer you recieve will be confirmed by a more skilled member of the support team, you will recieve proper information.
2. I am not allowed to be sarcastic to you on the Support Board.

Please go to the Support Board and ask your question there. (The proper category, incidentally, is Style Systems, but if you don't put it there it'll get moved.)

*laughs* I like point 2 there.

And would you be allowed to answer questions informally somewhere other than on LJ? Like email or AIM or something? Just for information.

(I'm amused. The original comment was deleted, and I didn't even do it...)

It is Support's most lenient policy. It's entirely discretionary; if there's someone I actually know asking me for help through any medium, I'm more than welcome to give answers. If it is, on the other claw, a user who I think I answered a spr0t request for several months ago, resulting in me being added to xir friends list silently with nary a comment until now, I should direct xir to the Support Board, no matter what the medium.

It's not really a "we're not supposed to answer or they throw us out" so much as "we have written this policy so you have something official to tell people to go away with."

Ahhhh, I get it now. That is nice, to have something official to get annoying people to go away with.

How much work is it to be a support person? Like, how much do you need to know, and how much effort per timeframe [week, month, whatever]? I'd love to help out, but I want to know what I'm getting into first. :)

All you need to start in Support is a willingness to study the FAQs inside and out- the vast majority of requests are "It's in this FAQ- here's the short version, see the referenced FAQ for the long version" as pretty much the entire answer, at least in General/Unknown. User Picture Icons tends to be actual LJ bugs as often as it is clueless users, and Web-UI requires some l33t troubleshooting skills.

The best place for your questions is the community learn_support, the Support community for new volunteers. You will quickly be directed to the full information files about Support. I do suggest you ask there- the admins can give much better answers than I can!

So there's a support community for new volunteers. Is there a support community for THAT community? :-P

I'm not too surprised to read this. I've heard similar things about Johnson (That's Lyndon B Johnson) and Nixon, but this article seals the deal for me. Now that you're old enough to vote, what's your thoughts on ABB?

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